Pricing · flat tiers, no surprises

One flat fee. Every penny chased.

Three flat-tier plans, monthly or annual (two months free). No per-invoice fees, no usage gotchas, no upsell calls. Try every feature for 14 days — if you cancel before day 14, you aren't charged a cent.

14-day free trialCancel any timeEU-hosted · GDPR-aligned

Annual cycle arranged from the Customer Portal after signup

Starter

$49/ month

Billed monthly

Get paid faster on a handful of invoices.

Up to 25 active invoices
All features included

Start 14-day trial

Every feature, on one page.

Every feature is included on all three tiers — the only thing that changes is the active-invoice cap. Same email support, same product, everywhere.

Starter

$49/ mo

Billed monthly

Limits

25
Active invoices

Channels

Email — sequences, replies, escalation

Email features

AI follow-up sequences
Automatic tone escalation
Reply inbox with classification
Open + click tracking
Multilingual (5 languages)
Bulk approval workflows

Integrations

CSV / Excel import
Stripe — pull + reconcile
Bank reconciliation

Support

Email support

Security & data

EU hosting (Frankfurt)
AES-256 encryption at rest
Row-level tenant isolation
—
SOC 2 (planned)

On the roadmap · not live yet

Voice — AI caller
On the roadmap
SMS — short follow-ups
On the roadmap
Certified mail (via partner)
On the roadmap
QuickBooks / Xero / NetSuite sync
On the roadmap

What we don't ship yet.

Email is the only live channel today. Voice, SMS and certified mail are on the roadmap — not bundled into any plan yet. We'll announce which plans include them when they ship. ERP-native sync (QuickBooks, Xero, NetSuite) is on the same roadmap; CSV/Excel, Stripe and bank sync cover imports today.

Not yet

Voice & SMS

Email is the only live channel today. Voice and SMS are on the roadmap.

Not yet

Certified mail

Postal demand letters via partner. Drafted, not shipping.

Not yet

ERP-native sync

QuickBooks, Xero, NetSuite and more are on the integrations roadmap. CSV bridges the gap today.

Enterprise

Volume pricing, multi-entity rollouts, security reviews — talk to a real person.

We reply within one business day. Custom terms, volume pricing, and EU data agreements.

Contact sales

Pricing FAQ

Pricing, honestly.

Quick reads, no slippery wording. If yours isn't covered below, we're one email away.

Talk

Reach a real person

Reply within one business day.

Yes. You enter a card at checkout, but it isn't charged until day 14 — and if you cancel from the billing portal before then, you aren't charged at all. Same flow as Mercury, Linear, Stripe's own trials.

Pick a plan and sign up on monthly — that's what the trial is wired to. After day 14, switch to annual from the Customer Portal in one click; you pay 10 months for 12, prorated against the already-charged month. We're working on adding annual directly to checkout — for now this is the cleanest path.

Any invoice you've imported into muups that isn't yet marked recovered. Once recovered, it stops counting against the cap. We never bill on volume, only on the plan tier.

Imports above your plan's cap are blocked with a clear message — you can upgrade in one click from the billing portal. No surprise overage fees; we'd rather you choose to upgrade than be billed for it.

They're on the roadmap, not live yet — email is the only channel today. We'll announce availability, and which plans include them, closer to launch.

Yes, from the billing portal. Mid-subscription cancellations keep you on muups until the period you've paid for ends — no pro-rata refunds (and no pro-rata charges either).

Yes — drop us a note via the contact form with a sentence about what you do. We adjust pricing for non-profits and very-early-stage companies on a case-by-case basis.

Scale already removes the caps, so "outgrowing" usually means a custom contract (multi-entity, MSA, SOC2 review). Contact sales and we'll work out terms — usually within a week.